Terms of Service

Last updated: 1 April 2026

§1. General provisions

1. These Terms of Service set out the rules for using the website available at https://www.enkaris.com and the web application available at https://app.enkaris.com.
2. The owner of the Website and provider of the Application is Łukasz Olszewski operating as an unregistered business under Polish law, correspondence address: Aleja Legionów 44K/20, 08-400 Garwolin, Poland, e-mail address: contact.enkaris@gmail.com, phone number: +48 793 607 300.
3. These Terms are made available free of charge on the Website in a manner allowing their storage, reproduction, and review.
4. The service is primarily intended for B2B use, especially by businesses and persons acting in connection with a professional or planned business activity.

§2. Definitions

For the purposes of these Terms, the following definitions apply:

1. Website – the website available at https://www.enkaris.com.
2. Application – the web application available at https://app.enkaris.com.
3. Service Provider – Łukasz Olszewski.
4. User – any natural person, legal person, or organizational unit using the Website or the Application.
5. Account – the User’s individual access to the Application.
6. Electronic Services – services provided electronically by the Service Provider, including in particular maintaining an Account, providing Application features, handling the contact form, and communicating with the User.
7. User Content – any data and materials entered into the Application by the User, including data relating to customers, revenue, costs, products, and subscriptions.
8. Agreement – the agreement for the provision of electronic services concluded between the User and the Service Provider.

§3. Type and scope of services

1. Enkaris is a tool designed to organize and analyze business data, in particular data concerning customers, revenue, costs, products, and subscriptions.
2. Through the Website, the Service Provider may in particular enable:
   1. access to information about the product,
   2. contacting the Service Provider through a contact form,
   3. expressing interest in the service,
   4. access to informational or marketing content related to the service.
3. Through the Application, the Service Provider may in particular enable:
   1. creating and maintaining an Account,
   2. storing and organizing business data,
   3. using dashboards, summaries, reports, and basic analytics,
   4. importing and exporting data, if such functionality is made available,
   5. contacting the Service Provider’s support.
4. The detailed scope of available features may depend on the currently selected plan, individual arrangements, or the current stage of product development.

§4. Technical requirements

1. In order to use the Website or the Application, the following are required:
   1. a device with internet access,
   2. an up-to-date web browser,
   3. an active e-mail account, if required for account registration or contact,
   4. cookies enabled to the extent necessary for the proper functioning of the Website or Application.
2. The Service Provider makes reasonable efforts to ensure continuous operation of the Website and the Application, but does not guarantee the absence of technical interruptions, errors, or temporary unavailability.
3. The Service Provider may carry out technical, development, maintenance, and security work that may temporarily limit access to the service.

§5. User Account

1. Creating an Account may require the User to provide the data requested in the registration form, in particular an e-mail address and password.
2. The User is obliged to provide true, accurate, and non-misleading information.
3. The User is responsible for keeping login credentials confidential and for all actions taken through the Account, unless such use resulted from causes attributable to the Service Provider.
4. Sharing an Account with unauthorized persons is prohibited unless the terms of a specific plan expressly allow it.
5. The Service Provider may block an Account or limit access to the service if the User:
   1. breaches these Terms,
   2. uses the service unlawfully,
   3. takes actions that threaten the security of the Website, the Application, or other users,
   4. uses the service to store or process unlawful content.

§6. Rules of using the Application

1. The User is required to use the Website and the Application in compliance with applicable law, these Terms, and accepted standards of conduct.
2. In particular, it is prohibited to:
   1. provide unlawful content,
   2. attempt to gain unauthorized access to the Website, the Application, or third-party data,
   3. disrupt the operation of the Website or the Application,
   4. circumvent technical safeguards,
   5. use the service in a manner that infringes the rights of third parties.
3. The User is responsible for the legality of User Content and for having an appropriate legal basis to enter personal data into the Application.
4. The User acknowledges that Enkaris is a tool supporting data organization and analysis and does not constitute accounting, tax, legal, or financial advisory services.
5. Reports, calculations, summaries, and analytics made available in the Application are of an auxiliary nature only and do not replace professional accounting, tax, legal, or business advice.

§7. Fees and billing

1. Use of the Application may be paid in accordance with the current offer presented on the Website or under individually agreed commercial terms.
2. Prices, billing periods, limits, and plan scope may be specified on the Website, in a commercial offer, by e-mail, or in a separate agreement with the User.
3. Unless otherwise agreed before using a paid version, fees are payable in advance for the relevant billing period.
4. In the event of payment delay, the Service Provider may limit access to paid features after first sending a payment reminder.
5. If the Service Provider uses an external payment provider, payment processing may also be subject to that provider’s terms and conditions.

§8. Term and termination

1. The agreement for the provision of electronic services regarding the Website is concluded for the time necessary to use the relevant functionality.
2. The agreement for maintaining an Account in the Application is concluded for an indefinite period, unless the parties agree otherwise.
3. The User may terminate the Account at any time by contacting contact.enkaris@gmail.com or by using an account deletion function, if such function is made available.
4. The Service Provider may terminate the Agreement for important reasons with 14 days’ notice, or with immediate effect in the event of a serious breach of these Terms.
5. After the Agreement ends, data may be deleted or anonymized, subject to data that the Service Provider must retain under applicable law or for the purpose of establishing, pursuing, or defending claims.

§9. Intellectual property

1. All rights to the Website, the Application, their elements, branding, names, layout, code, graphics, texts, and materials belong to the Service Provider or to entities from whom the Service Provider has obtained the necessary rights.
2. Use of the Website and the Application does not transfer any intellectual property rights to the User other than the right to use the service in accordance with these Terms.
3. Without prior consent of the Service Provider, it is prohibited to copy, modify, distribute, or otherwise use elements of the Website or the Application beyond the scope permitted by law.
4. User Content remains the property of the User or of the entity entitled to it.
5. The User grants the Service Provider a non-exclusive, royalty-free authorization to use User Content solely to the extent necessary to provide the service, ensure its operation and security, create backups, and establish, pursue, or defend claims.

§10. Liability

1. The Service Provider provides the services with reasonable care, but shall not be liable for:
   1. consequences of the User providing false or inaccurate information,
   2. lack of access to the service resulting from causes attributable to the User or to independent third-party service providers,
   3. loss of profits, unless such liability results from mandatory provisions of law,
   4. business, accounting, tax, legal, or financial decisions made by the User based on data presented in the Application.
2. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.
3. If the User is a consumer or an individual entitled to consumer protection under mandatory law, these Terms shall apply subject to such mandatory provisions.

§11. Complaints

1. Complaints regarding the operation of the Website, the Application, or the services may be submitted by e-mail to: contact.enkaris@gmail.com .
2. A complaint should include at least:
   1. information identifying the complainant,
   2. a description of the issue,
   3. the date when the issue occurred,
   4. the User’s request, if specified.
3. Complaints are handled within 14 days of receipt, unless the matter requires more time, in which case the User will be informed of the reason for the delay and the expected response time.

§12. Personal data

1. The rules for processing personal data are described in the Privacy Policy available on the Website.
2. With regard to data entered into the Application by the User, the parties may act in an administrator–processor relationship or an administrator–administrator relationship, depending on the nature of the data and the purposes of processing.
3. If required by the nature of the service, the Service Provider may make available a separate Data Processing Agreement (DPA).

§13. Changes to the Terms

1. The Service Provider may amend these Terms for important reasons, in particular in the event of:
   1. changes in law,
   2. changes in the scope or method of providing services,
   3. the need to improve security,
   4. changes in identification or contact details.
2. Material changes affecting User Accounts will be communicated in advance, in particular by e-mail or by a notice in the Application.
3. Changes to the Terms do not affect rights acquired before the effective date of the amendment.

§14. Final provisions

1. These Terms are governed by Polish law, subject to mandatory legal provisions protecting natural persons.
2. In matters not covered by these Terms, the relevant provisions of Polish law and European Union law shall apply, in particular those concerning personal data protection and electronic services.
3. If any provision of these Terms is found invalid, the remaining provisions shall remain in force.

§15. Contact

If you have any questions or concerns regarding these Terms, please contact:

• Łukasz Olszewski
• Aleja Legionów 44k/20, 08-400 Garwolin, Poland
• Email: contact.enkaris@gmail.com
• Serwis: https://www.enkaris.com